Customer Testimonials

I was very satisfied with my whole experience at Puget Custom Computers. From the website, to the phone support, to the customized system and updates online. Jon Bach even called me a couple of times to resolve issues during the setup and installation. When I had a small question regarding a video driver, he emailed me a thorough explanation with links to all the software drivers I needed. Jon came through on every thing he said. The equipment was here and running on the day he said it would be done. He even installed an OS using my serial number to test the drivers, etc. The only reason I did not give Puget a 10 out of 10 rating is because I saw the cordless keyboard and mouse I ordered at Staples for $20 less the next day. Though I know one would never get the support, service, and care at Staples.

I’ve already offered positive feedback on the purchase I made from Puget. This entry is for the patient and thorough customer support offered by Jon Bach. He offers knowlegable and effective hardware AND software support. Thanks again, Jon!

Jon Bach almost bent over backwards to help pick out the best system possible for my wants and needs.. Thanks to him I now have a computer that won’t freeze on me like my old Hewlett Packard system.
Thank you Jon!!
Proudly Serving SPC Matheson

wow, this site is mega1337. I was very impressed with the way the custom comp set up was layed out, it even shows you a pic, lol. This was the only site that allowed me to choose exactly what i wanted, and to get it at a good price. Its just so hassle free and easy to deal with. It’s even computer shopper n00b friendly, allows you to consult with the company on compatability and tells you whats what. Its very nice to find a good site that lets you get what you want in the midst of all those messy sites and low rate companies.

I searched and studied a wide variety of internet computer sites. I needed a system specific to my needs. Every site I went to had some form of restriction, an inflexability that did not suit my needs. If I wanted one thing I had to take another (which I invariably did not need). Puget Sound was the only, and I mean the only, internet site that allowed me to choose the components I wanted (and even double checked to verify component compatability). The only site that did not try to market a cheap system (some of us would know the difference) at a comparatively not-so-cheap price. The price is completely fair and the free shipping is beyond the call of duty. I buy a lot of equipment for my hospital and will attempt to refer our IT business to PCC! An absolute pleasure to do business with this company.

I received my computer last week, and I am very pleased with my purchasing experience with Puget. From start to finish, communication and service has been great. It’s exciting to have found such a diamond of a company to deal with! There is no need to ever deal with the unresponsive behemoths when it comes to buying a great computer.

What do I think of Puget Custom Computers? A+, Top-of-the-Line, Superior, the BEST!! I am so grateful that I found Jon Bach’s web site. The customer service is outstanding…quality of components unbeatable…communication outstanding. I recommend Puget Custom Computers to anyone contemplating an upgrade or a complete system. You will not be disappointed. It has been a pleasure dealing with a business that believes in old fashioned integrity.

I received my new machine last week; the system was as expected and delivered on time. I had a great experience dealing with the people at this company. They even suggested some ways that I could save money on the system; that was an unexpected bonus. Jon was extremely responsive before I ordered the system, and equally responsive towards a couple of questions I had after the system was delivered. As others have below, I would also recommend the company. Go small businesses!

It has truly been a pleasure dealing with Puget Custom Computers. It is nice to deal with a company that really cares about their customers and is there to assist in any way they can. I am very happy with the quality of my purchase and the service provided by their customer service. I highly recommend Puget Custom Computers.

Those little popups saying that your site is messy when viewed without IE are tiresome. I surf with Netscape under windows and Linux.

Ron