Customer Testimonials
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Customer Testimonials

We know that your main concern lies in the integrity of the companies you do business with. Especially with internet-based businesses, it is often difficult to determine the true values and goals of your supplier. Here you will find Puget System’s customer testimonials. Entries from our customers are not restricted, and are audited only for inappropriate content. It is our goal to give you a clear picture of our service and product quality, straight from the mouths of our customers. We appreciate any feedback, positive or negative, that you have!

In addition to our own testimonials below, you can read about customer experiences with Puget Systems at other major review websites:

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Shawn McCutcheon

Legacy Testimonial: 142

I am extremely satisfied over my purchase of a computer with Puget Custom Computers. I am convinced I received the most benefit for the price. You do not pay for “extras” you never use or never wanted. With Puget, you can specify everything you want at some of the lowest costs out there. The support is what makes this a truly exceptional company. Try out the live help, it is unparalleled! This is the right choice for any type of computer user.

ROY GOODEN

Legacy Testimonial: 141

I cant say enough about Puget custom computers. Working with Wilson was not only a pleasure but a learning experience. It took me about 5 weeks to get every thing right and Wilson was right there with me all the time giving me ideas and suggestions for an excellent custome computer. Wilson was like haveing my own personal tech rep. My last computer was purchased by me from Dell Computers and based on my working experience with Puget I will get my next computer from Puget. I have recommended Puget to my friends and family……And I would definatly recommend them to you.

Brian G.

Legacy Testimonial: 139

I just purchased a great gaming system form Puget. I was able to customize it just the way I wanted it and it was a great price. The customer service is top notch. They had great advice and rapid responses to my emails. Thanks Puget, you made this an easy process.

Rick Beall

Legacy Testimonial: 138

In the space of 5 months, I configured about 5 system on Puget’s website, and each time Jon or Wilson answered my questions, never rushing me. At the end of my mulling process, I ordered the system and it arrived better packaged than any computer I had ever bought over the internet. I am extremely pleased with it. Actually, the computer was for my wife. She is extremely pleased with it! Thanks guys! I love making that woman happy!

Roland Pfingsten

Legacy Testimonial: 137

If you’re one of those people that is afraid of buying a computer from anyone but a name brand manufacturer, then FEAR NO MORE!!! Puget Custom Computers is a first rate stand up company. The guys at Puget ( Jon Bach & Wilson Chau ) helped me put a system together that matched my needs perfectly. In fact they made suggestions that actually ended up lowering my total cost. When’s the last time one of the big boys asked you to spend less money on their system? As for the system itself, top notch craftsmanship. looks great, top of the line components and works great. And if your concerned about service after the sale, relax!!!! After I received my computer I was having trouble figuring out some connections for an on board tv tuner when Wilson Chau actually called me at my home on a sunday night and spent nearly half an hour with me going over everything until he discovered what I had neglected to hook up. How’s that for service after the sale!!! From here on out I will do business ONLY with Puget Custom Computers. These guys know what they are doing.

Roland Pfingsten

Dr. Brian Boyd

Legacy Testimonial: 136

Jon

Just a note to say I am very pleased with the computer you built for me. At first I was frustrated with Windows XP but was able to get used to it and things worked wery well. For your information I used the Fastlynks 3.3 software to transfer my files, which I highly recommend.

You may want to consider marketing your coustom built systems on the flightsim.com website as there are many potential clients there.

Brian

Brian W. Boyd, D.M.D.

Skip Martin

Legacy Testimonial: 135

When I contacted Jon at Puget Custom Computers, I asked him if he could build me a high-end system that was game, as well as LightWave compatible. Well, let me tell you. He came up with a gem. Duel Xenon’s with twin SCSI 36.7 GHz Seagate Cheetah 15000rpm hard drives, a couple of gigs of Rambus memory, and so on. The whole system just came together really well. It took some time to learn how to really utilize it’s potential. For anyone familiar with LightWave and how crucial render time is, this machine shaved an average of 30% off of this critical function. That’s pretty damn good. If you’re considering a high-end system, or any system for that matter, give Puget Custom Computers a call, they put out a quality product while standing solidly behind their work. I highly recommend them.

Chad Labdon

Legacy Testimonial: 134

Puget Sounds Systems is by far the best company around. The numerous computer options and awesome customer service can’t be beat. The system I ordered was around $500 cheaper than any other company. I was also able to customize my system so that it fit exactly what I wanted. In my eyes Puget Sounds Systems can’t be beat. I would recommend them to ANYONE who is looking for a new computer.

Bob Ross

Legacy Testimonial: 132

The 2 Year $150.80 & 3 Year $245.70 Extended Warranties are Very Expensive & Worst of All They are not even Onsite Warranties!! Also why do I have to pay $19.50 for a system restore CD? I believe that that should be standard with every system that is purchased with a Operating System. I give them a rating of a 4 on these topics but overall I rate them an 8.

Gary Glantz

Legacy Testimonial: 130

Well, I’m submitting my feedback as a customer now. I originally spied this web site among a few others of its type on the internet, and wondered if the testimonials were on the up-and-up, or if Puget was keeping only the good ones visible, as some of the bigger type computer companies invariably do for PR. I can say, that all I read is true of Puget, right down to the level of care that they have to make your system correct. Mr Bach even called me when a discrepancy arose in the formatting of the hard drive, and his answer was the correct one, after I further researched the issue. My machine came exactly as I ordered it, with all the books and cables and software as I requested. Fired it right up and everything functioned perfectly. I felt that I got what I paid for and at this point, am completely satisfied and would HIGHLY recommend Puget for your system needs. Thanks Wilson and Jon.

Gary Glantz
Accokeek MD