Customer Testimonials

Thanks for the XPC Jon. I am VERY impressed with the customer service and the product. I will definitely be buying from you again. There’s not a single bad thing I can say about my experience with you and your company. You’ve hit the sweet spot when it comes to selling computers. Every company should have this much interaction with it’s customers! Keep it up!

Many times, I have wanted to pipe in here and give my 2 cents. But my perspective is not as much from an end user point of view but a vendor point of view. Jon has been a pleasure to work with in every sense of the word. He has gone way out of his way to give us referrals and recommendations – he is not only an excellent person to do business with on a consumer level, but also as a fellow businessman. Thank you Jon!

For those who are inclined to need help with their computers, like I do occassionally, Puget Custome Computers goes the full distance to provide their customers with support and help. This is a real rarity in the business world these days. Great product with a teriffic support staff. Couldn’t ask for more!

I have now had my Puget Custom Computer for alittle over 6 months now… and not once has it failed me. Great computer at a fair price with outstanding product support… How highly do I recommend this company.. Let’s put it this way, I convinced my neighbor to buy his computer from PCC and he’s glad I did. I’m one of those people that researches and researches things to death and thats what i did before I bought my latest computer from PCC. There were dozens of emails between Wilson Chau and myself and never, not even once did i feel any pressure to make a decision.. PCC is the best computer company i’ve ever come across, and from here on out, only PCC computers will be in my home.

PCC work for me so well I’m going back for a new pc for my wife. Wilson was always there for support and advice. I very happy with this customized computer at less money than I would have paid from one of the major computer companies.

I surfed for days to find a custom PC shop that would communicate with me and build the machine I really wanted. Puget Custom Computers is great! Jon Bach answered my questions and emailed me every step of the way (sometimes late at night, so I noticed!) It was completed and delivered within a week of my order.

My beloved Athlon XP 3000, 1536 Mb DDR, 120 Gb HD, All-in-Wonder Radeon, power machine arrived in absolute perfect shape and I haven’t had the slightest problem with ANYTHING in the month since its delivery. (I was especially pleased with the carefully placed and wrapped inside cables.)

Thank you for the wonderful service, and you will be my “computer shoppe” from now on!

I have nothing but wonderful things to say about my experience with Puget Custom Computers. Jon Bach was always there (quite literally) when I needed a question answered, or had any type of concerns. I originally had him do some consulting about my needs for a laptop, but then I decided to go with a desktop instead. I know with other companies (such as Dell, I used to be a very loyal customer of theirs), customers who are “wishy washy” such as myself are not always looked favorably upon. But with Jon, I never got that feeling at all. I always felt like I was the focus of his attention, even when chatting via the “Live Help” feature.

My computer–is great. I love it! I got a Pentium 4 2.8 GHz, 1 GB RAM, Raptor SATA 36GB, so nothing too fancy I’d say. No where else could I have gotten what I got for the price. I ordered on a Tuesday, and it was hand delivered to my front door the very next Saturday morning.

I can’t stop telling people I know about my new computer and where I got it. I work for a tech company, and my coworkers are highly intrigued. The website is well organized and contains all of the details for those who want to know. My boyfriend and I have already decided that when we need more equipment, we’re just coming straight back to Jon and Puget Customer Computers.

Keep up the good work! I look forward to another purchase.

Both the products and the service from Puget are superb. I couldn’t be more satisfied with the professionalism and attentiveness I experienced with this company. They sure have another long term client on me.
F.
ps. Wilson was a magnificent help both selecting and managing the construction of the best computer for my needs (a monster from which I’m writing this review btw 😉 )

We found the whole experience of working with Puget Custom Computers to be a positive experience. The website is organized very nicely and it is easy to use. Payment was a breeze and as soon as my card payment got approved it was only 2 days before my system was ready to be delivered. We took delivery on the 3rd day and the system has been working really well since then. One of the best things about the whole process is being able to communicate with Jon through email. We always got a response back within 24 hours to any questions that we had. We will wholeheartedly recommend Puget Custom Computers to all of our friends!

Puget Custom Computer’s makes it so easy! I got exactly what I wanted in a computer, it was delivered promptly and worked flawlessly right out of the box. I especially appreciated the website, where I could analyze each component, both from the advice given by Puget Custom Computer’s and the links to the manufacturers. The “submit for review” and response gave me assurance that I’d designed a machine that would work for me. I liked being able to see the status of my order and the delivery tracking from UPS. Overall, a very pleasant purchasing experience.