Customer Testimonials

For years I have purchased dozens of “high end” systems from the “Big Guys” (i.e. Dell, Gateway, HP, Toshiba), but never got what I really wanted — until I came upon Puget. I reviewed my online order by phone with Jon and he saved me a few hundred bucks by eliminating unnecessary components and extras. The website is awesome, detailed info is great, and the personal attention can’t be beat. Customer Service is excellent. I have finally found a company that I can recommend unconditionally.

This won’t be my last Puget system.

AAA+++ company! I am buying about 5 computers per month from these guys and the transactions are flawless. Very easy to deal with and they go the extra mile to get your system ready, sometimes even before you expect it. Mostly I deal with Jon directly and he is very accomodating. If you are looking for custom computers don’t look any further, price, service, everything fits.

Having had problems with another company’s “high-end system” , I was cautiously hopeful when I contacted Puget.

The system that I received has been fantastic, and, just as important, Jon’s careful, honest, and friendly guidance is a MAJOR plus! His service is always prompt and courteous, and I have found him very pleasant and kind to deal with. I don’t feel nervous or pressured about asking advice or getting an answer to an “obvious” question. I can’t say that about other computer firms that I’ve dealt with, large or small.

I highly recommend him and Puget Computers to anyone who is serious about purchasing an outstanding system.

I haven’t even bought my computer yet and I love this company and website. I am going into college and I needed a customized laptop to where I can do my work with graphic design and other work. I came upon this site and knew this was where I was going to build my computer. Jon is awesome, he responds with the upmost best service. The man rocks. The company rocks. The site rocks.

Simply the best experience I have ever had with the purchase of a computer!!

I was able to get exactly what I wanted by going through the on-line order/build process. The explanation of different components was very helpful and helped me make most of the decisions easily. For those items I did have questions about, Jon responded quickly to my e-mails.

The communication, attention to detail, product quality and overall customer service is as good as it gets.

The system has exceeded all my expectations and am sure I will be a repeat customer. Many thanks to you, Jon.

The system arrived very quickly. Everything was customized exactly as I had requested. One of the drives was not plugged in, but that was no big deal. The constant feedback during the construction process was exceptional. All in all, a great deal, and a company I would shop with again.

Just got my new system up and running and it is awsome! You guys are the best, thanks for all your help.

I just want to say that I haven’t even bought my computer yet and they are treating me with the best respect and service I have ever seen. The email responses are quick, the prices are great, and the service is not comparible. I do not even know the man that I am working with but he has treated me with the utmost respect and service that all companies need to learn to address. Thanks for al your help!!!

Puget Custom Computer Systems is a highly professional merchant! Mr Jon Bach has been both very courteous and helpful to a most demanding customer! (Me). His integrity, in my opinion, is above reproach and from my perspective all my dealings with him have been outstanding!

Being a local Cop in the Seattle Area for the last 15 years I was a little leary ordering from a company that works out of a house. Well I’m glad I did and the tax was worth it. I received the gaming computer of my dreams to my exact specifications. Jon even came out personally to my house and helped me set it all up. Thank you Jon, this computer Screams!