Customer Testimonials

All the staff – Daniel, William, Christopher – have been wonderful. Unlike other manufacturers with whom I have dealt, Puget Systems does not just take the money and run after they’ve made a sale.

Marla

Excellent service. Very personable, helpful, and well-informed. The product itself was exactly what I wanted. They listened, and they put together something that was perfect for my computing needs. They were available to field my questions at every step. I’m very happy with the experience.

I needed a very specific type of computer built and with a small physical dimension that would allow it to be carried on an airplane. William and his colleagues at Puget Systems paid close attention to every detail I required and in an efficient manner. They are also extremely knowledgeable about all things computers and seem to be very passionate about their work and it reflected in all contact I have had with them. It’s highly unlikely I will ever buy a new computer from another vendor again. Their pricing is also very reasonable for the level of service, knowledge, and quality of their products. Lets face it, if you’re looking for a custom built computer, one expects a far higher level of service than a Dell-type experience and product; Puget Systems delivered in every possible way. These guys are terrific!

Thanks for the great service and the fantastic computer!

Puget built me a great lap top, which is compact and light to carry, but feels solid, and looks good! I am very pleased with the level of functionality attained, and will be going back to Puget for new home and work desk tops shortly. Full marks to Daniel for spot on tech support and brilliant customer service. I absolutely endorse his recommendation of the Intel SSD: it is in a different league from an old style HDD.

Adrian Davies, barrister, 3 Dr Johnson’s Buildings, Temple, London, EC4Y 7BA www.3djb.co.uk [email protected]

I currently have three computers that I purchased from HP over the past few years. I was looking to replace my HP Vista (32) computer that is just over 4 years old. I looked at the options that HP offered but I kept remembering how difficult it was to decrapify my HP computers. I did not want to go through that again. Plus, I wasn’t satisfied with the options that HP was offering in customizing a new computer. Dell offers even fewer options than HP. I did some searching and found Puget Systems web site. This was the start of the best computer purchase I have ever made. I was pleasantly surprised with the options offered in customizing a new computer, and that no bloatware is installed. I began my order process online on May 9, and also spoke with Jeff Stubbers, who was very knowledgeable in helping me configure my system. I wanted a computer that could handle Adobe Photoshop CS6 and Lightroom. My new Puget Serenity arrived by FedEx on May 16. It was ready to go after unpacking (packed very well). No bloatware and with recent Windows updates installed. I have put it to the test with some graphic intensive projects in CS6 and Lightroom, all with excellent performance. Plus, the Serenity is quite as advertised. Whenever I have a need to purchase another computer it will be from Puget Systems. I recommend this company to anyone looking to buy a new computer.

Machine was *very* well packed and installation was excellent. So far no problems and am quite happy.

Great service, great computer. The tech support always seemed perfectly happy to help me on all my questions, even the really stupid ones that with a little effort I could’ve found out for myself. Helped me every step of the way. Originally, I was going to find out what I needed, figure out the approximate cost, then build it myself, but THIS is why I bought from them. Anyways, I recommend this company to anyone looking to get a new custom computer.

As a photographer who uses wide-gamut color spaces in my work, I needed a matte, wide gamut screen for my Traverse 15″ laptop. When I saw Puget’s news release that they would be offering TFT matte screens that would display 95% of the NTSC color space, (which is very similar to Adobe RGB), I jumped on it.

After a couple of e-mails with Wilson, my sales rep, I received instructions on how to return my computer for the upgrade. Well, I have now had time to use the new screen and I am impressed! I really appreciate the matte screen for its lack of glare, good viewing angles, and clean and crisp color, even with colors that push the limits of Adobe RGB.

The upgrade was flawless, and the skill and care taken by Puget’s service and support staff was outstanding! I received updates via e-mail and regular updates under my account on Puget’s website. They also updated Windows and ran a series of benchmarks in order to ensure that when my laptop went out the door and back to me it was working as good as new.

Until this upgrade, I had never had to use Puget’s Repair/Upgrade services so I can say that they take as great a care with this service as they do when they build a new computer for you.

So, once again Puget Systems does it right! Many thanks for job well done!

Fantastic machine, fantastic service, fantastic people!! From first submitting a request for estimate, thru emails and phone call with Jeff Stubbers, to receiving my machine in a short time, this has been a great experience. Machine is awesome, does exactly what I wanted at the speed I expected. The attention to detail in all phases of this order was exemplary. Puget Systems is to be commended on their quality as well as their people.