OS Installation

I’m a second time purchaser with Puget Systems.
I came back a repeat customer because my last purchase through them was the most satisfying computer purchase I had ever had.
I received honest feedback on the system I had configured, and the prompt communications back from Puget were very informative.
When my PC was configured, they emailed me pictures both inside and out of the new system. The care in which the cabling was tied down made me realize that they send you these pictures not only to get you excited, but also to show how proud they are of their finished product.

When it arrived, I was SHOCKED to see that all the documentation for my individual parts and the system sale as a whole were arranged in a 3 ring binder for safe keeping.

I intentionally didn’t start this testimonial by talking about the quality of the system and the parts they use, and I assure you, the quality is top-notch, but anyone can provide high quality merchandise. The difference with Puget is they match the quality of their product with the quality of their customer service, and that is far more rare.

When I configured my second system, I was thrilled to get a correspondence from the same employee that helped me with my first purchase, he took time to personally research a concern I had over the noise level of a certain high end Video card and got back to me with honest feedback.
I have worked with computers for years, so it’s not an unknown to me, but for many people it is, and what I would like to say to any of you unsure about your new potential purchase, is that if you just tell your representative at Puget what your desires and concerns are, they will guide you to a purchase that is right for you.

I hope to do business with Puget Systems for years to come

-Dean Frost

One of the, if not THE, smoothest transaction with any business I’ve ever dealt with. Their employees give you honest and true suggestions along with everything but the kitchen sink in your PC. Heck, the sink is probably somewhere around and I just haven’t found it yet. PC arrived on time and without any trouble whatsoever. Thank you, Puget!

Excellent from start to finish. Arrived on time, booted without difficulty and continues to perform perfectly. I can’t comment on service after the sale as I ‘ve had no reason to contact them. Will definitely strongly consider for next PC purchase.

Man, sucks that the rating system goes only to ten. Puget Systems deserves a 100! Great prices, awesome products, and a kick-butt team. Very friendly! Definitely recommend to anyone.

Lots of people are cheapskates. and they deserve the system they get.

If you are of the kind that believes you get what you pay for, then Puget Systems is the place to go. I have had my Puget computer now for 8 months and I am totally impressed beyond belief. Puget worked closely with me to design and build this thing, and it is everthing I wanted and more. And they covered me on the few small issues I had to call about. If you want quality and performance, and service after the fact, give them a look for your next system.

Although I left feedback on Resellerratings.com as well – I felt it was important to leave positive feedback here as well – We tend to complain about things we don’t like but don’t leave input on good service as often as we should.

I am very pleased with my system I bought from Puget Custom Computers. The entire experience from beginning to end was great. My sales rep (thanks William) was excellent and treated me with respect and was honest with me as we discussed what I needed. I loved the ability to see the status of your machine’s build and the photos of my completed build that were sent to me as I was waiting for shipping was a great touch. Computer arrived and booted up out of the box with all sytems go. Puget did a great job with all of the little details that seperate a OK company from a top notch company – the wiring, the box of parts from all the individual components, it’s clear Puget takes the time to do it right. This was my first buy from a “custom builder” as opposed to a “name brand” and they have made a believer out of me – Puget has my future business.

I’ve had my PC from Puget for the better part of a year now. Why did I wait so long to add a a review? Simple: anyone can sell you an item, but good support and the overall config/purchase experience will always be a defining factor.

Firstly, the actual machine. Arrived sooner than expected (!) and in good condition. The packaging was better than what I would have expected. The extra few bucks for the upgrading cabling is worth it all. Machine booted up and ran like a charm on the first try.

Secondly, the support. I had a DVD drive crap out a short time. Since it’s not a solid-state part (i.e. it has moving parts) that’s no big deal. Now here’s the trick: 2 emails with support on troubleshooting and then a no-hassle drive swap under warranty. Perfect.

Overall, the experience has been quite good and I can’t really dig on Puget for any reason. Some say that they are a bit more expensive, but if you’re apt to complain about $50 extra on a $2000 computer, you need to go shopping somewhere else. Go ahead and save the 3% on cost, but you’ll pay for it in the end if ANYTHING goes wrong. Puget Custom Computers give good value for the product they supply and an honest work ethic for which I (among many others) are quite happy to pay for. Too bad buying a car isn’t a nice!

This is old news; but this company is a class act by Picking up support for Monarch.

100% positive feedback from me. If you’ve ever built your own machine you can tell right away that these guys put as much care into building your system as you would yourself. From the cable management to the super-clean install, and even the packaging – there is no fluff here. There custiomer service is the best, too. Perry was knowledgeable and forthcoming, and didn’t try to sell me anything. Just good, straight, honest advice.

We are continually pleased with our overall experience in purchasing computer systems from Puget Custom Computers including response time, notification, system performance, etc… Within the past two years we have purchased all of our desktop systems from Puget and will continue to do so!