OS Installation

Incredibly fast PC delivered with exceptional customer service. Pre-ordered a Win7 PC in September and it was shipped on the release date. i7 920 processor overclocked 35% and you would never know it except for the speed, cool and stable. As a self-employed person the PC is saving me a ton of time, the i7 processor and the newest intel SSDs are game changing in terms of productivity. I utilize a lot of startup programs and my old PC took about 4 minutes to boot and load all the programs, this PC takes about 15 seconds. Other programs I avoided using because of loading/processing times, I am now running multiple instances of at lightning speed. Can’t say enough about Puget and the new Intel hardware and throw in some props to Microsoft for Win7. This is the time to buy a new PC and you won’t find a better premium PC builder than Puget.

This will be my third time around with Puget in 2-3 years – new comp arriving tomorrow – and the level of service is quite exemplary. From pre-sale advice to after-sale troubleshooting (though I’ve has little issue there!), I have nothing but commendation for the superbly smooth and thorough service.

Who is crazy enough to send you pictures of your system before it ships – both inside and out? And I’m still not sure why I enjoy seeing them, but I do. Anyway, as much to say… the attention to detail is excellent, the technical expertise invaluable – I made a few novice mistakes building my own computer that adversely affected upgrade possibilities. For anybody wanting a custom computer built to specific demands there is no better company. Honest!

It’s with little hyperbole that I give the company a deserved 10 /10

Alistair
celimages.com

I have to say that the support offered by this company is outstanding. I was 10 months into the ownership of my computer when one day I got a blue screen of death and the system simply would not boot. The help I received from the support staff was unstinting, even though in all likelihood this was not a hardware problem that Puget was responsible for. On the off chance that the issue had to do with the DVD drive, they sent me a new one; they also offered to send me another hard drive, in the event that I was unable to recover the original one.

As it turned out, I was forced to reinstall Windows and I never really did find out what caused the problem in the first place. But the support staff was willing to hold my hand through the whole unfortunate process, in a way that would be inconceivable in any mass marketing outfit. Kudos to a company that really cares for their customers – and I’m glad to have my superfast, super quiet computer restored to service!

Alex Marvin

You guys rock! Specs are perfect, documentation is excellent and set up was easy. I have already recommended you to friends, and will continue to preach of Pugets Quality of Service. Above & Beyond!

-Chris from Charm City.

I like my new Puget computer, especially the speed compared to my old Dell computer. And, living in a hot desert, I think its great that it has an exceptional cooling system, which may prevent overheating.

And, I was pleased with how fast it arrived, and that it had a nice documentation folder in case I ever need it. My employee Phil Crowe at [email protected] did a great job of transferring all my data and programs from the old computer to the new Puget computer.

Beyond that, I am trusting that superior components will mean reliability, durability, and fewer complications.

I needed a fast computer mainly for video editing, but was also going to use it for general business, too . At first I was going to buy a Dell or HP, but the more I researched the more I thought, “What about a custom machine without all the bloatware? Having the exact set up I want might be better!”

Then my research got more complicated, because I didn’t know who was a good custom computer maker for video editing systems. After a lot of Web searching, I found Puget. Checked out their reputation, and decided to call.

Went to their site, designed a rough system, and then spoke to a rep named Jeff. He said what I’d designed was pretty good, and that it just needed some tweaks. We talked about what I wanted, and he made good recommendations for changes. He really took the time to educate me on the choices and nuances. I felt empowered to make some wise decisions.

The system arrived on-time, in perfect condition, and I’ve been using it happily for a couple of months now. I’m so glad I found Puget. It feels good to deal with a company that knows the value of good customer service.

I stumbled onto Puget Systems quite by accident and decided to give them a try. I’ve personally built up well over a dozen computers on my own but time no longer permits me to much of that. I checked out Puget and went through their easy to navigate customization screens. It was absolutely brainless except for a couple of minor questions regarding modifications I wanted. I used their “contact us” section via e-mail to send off my inquiries (expecting to hear back in a day or so). Within a matter of a couple of hours they (in particular, Jeff), were back to me. We kept up an ongoing dialogue because one question I had led to another, primarily regarding possible future business with Puget if I was happy with their first product to me. The prices were, I thought, quite fair given what I know would have been my component costs if I had built my own with the same apparatus.

I was still suspicious that all wouldn’t quite be as “rosy” as I had hoped until the computer arrived within 5 business days of ordering. I was stunned to find that this computer and all of its installation details was given a link on their web page so that I could examine the progress of the build and exactly which technicians installed and tested various components. At every step of the process I was kept fully briefed (to the point of overkill compared to what I’m used to). When the computer arrived I got right into it and began loading the programs I wanted. (This was a duo-core computer, 2 gigs of rAM, and a new 320 gig SATA2 drive. When I first turned it on my reaction was “Aha! I was write. Something’s wrong already.” I believed this for about 10 seconds until I saw the screen come up with the Windows XP Pro logo. I was stunned because I couldn’t hear a thing from the computer. It was totally silent. When they offer the option of a “silent computer” they mean it…believe me.

Bottom line is this: I’m thrilled with the job they did. The wiring harnesses and layout were beautifully done, obviously with great care and attention. When the package arrived they included a binder notebook indicating all of the scores of high-tech tests, including temperature vs performance tests they used to benchmark this unit. For my money, literally and figuratively, this is the way to go. Goodbye Dell and HP! Thank you Puguet.

Lest you think I’m a paid shill I am absolutely not. I hold a Ph.D. in broadcasting, worked at Xavier University for 30 years, and have never had nor do I have a relationship of any kind with Puguet except as a current and future customer. Thanks for reading this. Try them…you’ll be impressed if your experience was even remotely like mine.

I own a small business that does custom computer programming, and in the last twenty years I have bought more than fifty computers from a variety of stores and manufacturers. I have never been more impressed with a computer hardware vendor. The technical knowledge of the staff is amazing, and the quality of their customer service is unparalleled. My experience with Puget has been a delight, and I recommend them wholeheartedly.

A very good group of people, who work well and quickly.
They respond as quickly as they can from the very beggining, and are willing to work with you on their schedule.
My representative, William George, was very friendly and helpful. He worked with me every step of the way, and even instead of telling me just one way of building the computer, he looked at my needs and budget limitations, and created different solutions and possibilities. That is what amazed me the most.
Puget isn’t out for your money! They’re out to build you the machine that suits you best! The machine that’ll work hardest for you.

Puget works with you since the beginning, and they stay with you long past whenever the order is ready to be placed. That’s what I love about Puget!

A real human responds to your questions, and they treat you like a real human being! They are respectful, curious, and seem to be genuinely concerned about what would fit YOUR needs the best, there is too little of that in the world today.

Professional, helpful, quick, effective, polite, and respectful. Garunteed to be the best online computer customization/building crew you’ve ever used.
10/10
Wonderful!

By far the best company I have done business with in ordering a custom PC. I was so sick of buying a DELL or any PC from another Manufacture and having it preloaded with all the programs you don’t need. The whole experience with Puget was positive and the system works perfectly. I love the extra special service you receive, such as a nice binder with all your system’s info in one place, backup CD’s, warranty info, etc. A very nice touch.