OS Installation

Puget Systems demonstrates in practice the business model all firms of this type attempt to emulate and rarely achieve… Certainly one could find less expensive pricing or build a system yourself, but among other attributes their expertise and experience adds value to their products and to you as the end user. Upon receipt and working with my recent order, a system designed to aid photographic efforts working with large composite files in Photoshop and supporting software, I recognized the changes discussed with William in sales were greatly beneficial. Much to my surprise, William provided recommendations that in the in result reduced what I thought was required realizing a savings of twenty percent below my projected budget. The first time I opened a 1.2GB image file and had it display in three seconds I knew the advice was sound… My experience with Puget Systems was excellent and exhibited their professionalism and conscientious practices throughout in all phases from ordering, build to delivery. I have little doubt your experience will differ – these folks are first rate.

I almost ordered a plain vanilla desktop system from a large PC company, but now I am VERY happy that I ordered from Puget Systems. I had ordered a custom-made computer previously, from another vendor, but was very unsatisfied with the result – graphics cards had to be replaced multiple times, software and hardware did not operate compatibly, etc. That company clearly did not put much effort into producing a good product and helping their customers avoid problems.

In contrast, I could not have asked for better customer support from Jeff Stubbers and the rest of the Puget team. My questions regarding parts and configuration options were answered very rapidly, and they provide all the information and advice you need to help you choose from different options. Unlike some places that refuse to acknowledge any shortcomings in any computer parts, the Puget website advised me of the pros and cons of the various graphics cards I was contemplating. One part I wanted was not currently available, but Jeff kept me updated regularly regarding its status and gave me options for replacing it if I so chose.

The flawless operation of the PC from the day I took it out of the box reflects the level of testing applied to ensure everything worked together. I am also impressed by the way all the documentation, product keys and other vital information is assembled and provided in a handy binder – no more misplaced product keys! In addition, my Puget system came *without* any of the seemingly mandatory junk software that infests products purchased from the large manufacturers.

I cannot imagine purchasing a computer from any other vendor now. I got the high-performance, cool-running and VERY quiet computer I needed, and Jeff and his associates made the process virtually painless.

I am not a gamer, but a very small business owner who requires the near fastest pc possible for photo/retouching/graphics/video work every time I upgrade or add a computer for my work. The system I recently had Puget build for me was precisely what I wanted and is delivering just what I need.

This is exactly (except for some spelling error changes) what I wrote at resellerratings.com, and is how I perceive your comapany:

“My whole experience with Puget Systems in their advising, ordering, building, notifying, detailing, delivering, packaging, and quality of both the build itself and the components with which it was accomplished, have been the best of any computer company with which I have ever dealt.

The effort they put in, the personal responsibility for every step of the process, is outstanding. Since my computer was perfect “out-of-the-box”, I have no experience as of yet with their repair department or customer service after the sale, but, from all my encounters so far, I expect it to be very good indeed.

Over the past 26 years, I have ordered dozens of computers from a combination of Apple, Dell, HP, local and internet retailers, and several good local “white box” companies, and this is the best buying experience I have had to date. On top of all the extra time and quality they put into their build process, their prices were excellent. For instance, had I even been able to buy a replica of my new computer from Dell or HP (not even possbile because of their generally lower quality parts, less diverse component list and smaller base of build options from which to choose), it would have most likely cost at least 10-20% more money and be loaded with the usual bogus software crap, useless try-outs and other intrusive add-ons that I’d only have to work to remove. And, for a relatively low cost producer, their confidence-building client reporting techniques and actual quality output are impressive and unmatched by any other company I’ve dealt with in the past.

As you might already have assumed from the above, I give Puget Systems the highest ratings I can for an internet (or, for that matter, brick & mortar) custom computer builder and highly recommend them to anyone else looking for a custom PC.”

My first custom computer, and a pleasure all the way. Beautifully built, exactly as ordered; and the follow-up support I needed was pleasant and totally helpful. I am a very happy customer.

The team at Puget did a very good job. Wilson Chau knew his stuff. He was good at communicating with me and answering my many emails and questions. He had explinations for everything that I asked, and he was responsive to my concerns.
The ordering of parts and assembly were timely, considering that I made changes to my order two times.
I was impressed by the work the Puget put into my computer with all of the tests that they did.
Good work to every one who worked on my computer.
Five stars to Wilson for keeping up with my emails.

Simply one of the best consumer experiences I have ever had. Jeff was quick and helpful with all my questions. I was informed on the entire process. The box has only been up for a few hours, but everything seems great. Thank you Puget!

A great computer buying experience and a computer that exceeded my expectations. This is my third custom build (first with Puget) and there is no comparison between the prior machines and level of service. Puget Systems is the only way to buy a new machine.

William helped me from day one back in June when I started looking. The rather long e-mail thread has William clearly steering me away from potential performance issues and saving me money at the same time. Thanks William and Puget systems.

At the same time I bought my machine with Puget I had ordered a laptop for a family member through one of the large manufacturers, due to extreme budgetary constraints. My Puget machine was fully updated without all the junkware. I spent about 30 minutes registering Windows and office and setting up my user preferences and antivirus software. The laptop, which had the same exact OS and user software took me 8 hours to get ready for use because nothing was updated. Also there is a problem with the DVD drive and it will likely have to go back. Looking back it is not worth the money that was saved on Brand X.

Puget Systems stepped up to the plate where others failed, including myself! I wanted a high-end HTPC/video & photo editing machine capable of cutting-edge performance and stable use. I chose to have Puget build a Win7(64), Core i7 870, Asus p55 MB, Intel SSD & WD drives, Radeon 5770, Xonar HDAV sound card, Hauppage TV card, Blue-Ray burner, quiet system, all squeezed into a Silverstone HTPC case. This machine had to be mated to a Denon AVR receiver for sound, HMDI video, and media server. This system also needed connection to a 2nd high-end monitor via DisplayPort for video/photo editing. Well, I soon discovered it was a bit beyond me, and other custom computer builders had either limited configurations available, or a lack of understanding regarding my specific requirements, or indeed promised too much(red flag!), Puget came through with high marks on all accounts. After working with a very responsive William George, we contrived a fantastic build that met those needs. At the conclusion of the build process, when the pricing for my system was calculated, I asked appropriately, “Is this the best price you can give me for this computer?” I was then offered a deal that I thought was appropriate considering the expenses involved. Thanks Puget! Along with William, it seems that most of the Puget staff had some involvement in the build as noted by the “Status Updates”, which were informative and exciting to witness from afar. When the Benchmarks started to appear in my account file, I knew I had made a good choice in Puget Systems. Then, there was an issue with the case which was discovered in the “Quality Control” phase. The unique combination of the Silverstone case, Asus MB, and Radeon 5770 would not allow the HMDI and DisplayPort out cables to fully seat due to an interfering bracket. William presented some possible solutions, and I chose the more difficult solution of having the case modified. This was performed by the staff in a smart way without additional charges. The computer was then run through the entire “Benchmark” and “Quality Control” process one more time to confirm the status of the machine. The system was double boxed and shipped across the country(I’m east coast). It arrived well and booted in about a minute on the first try. After I “popped the top” to have a look inside, I was reminded of my first real computer, an IBM PC-XT: built like a jet airplane, solid construction, neat wiring, good components, and looks good too. I am still configuring this new system, but it has “married” well to the Denon AVR and is in the process of becoming a fantastic addition to my family’s multi-media experience. In conclusion, I would offer that Puget Custom Computers delivers a fine product and I would recommend them to build your custom computer.

Purchased a computer from Puget and I have to say great customer service! This was my first computer from them and I have to say I was extremely happy. They responded to all my emails usually with in an hour or so of sending them(Jeff Stubbers really helped me out)! Got the computer about a week ago and can’t be more excited. It was packaged very well, no shipping damage (which is a big plus, I live overseas). Looking inside of the case you can tell the people at Puget Systems take their time in what they do. Also turned on first time I tried, with no problems. Thanks Puget!

Computer is blazing fast with Core i7 860, absolutely silent in P183 case with silent video card and V8 Coolermaster. Build quality is impeccable. Zero work on my part, except installing a few more programs. Shipped in a box within a box with plenty of protection, computer arrived unscathed by UPS. Attention to detail is amazing. This computer was for my Dad, I will be buying a new computer for myself shortly–from Puget Custom Computers.