OS Installation

OS Installation

If you’ve ordered a computer from a large manufacturer in the past, you know how they load it up with trial software, advertisements, and promotional materials. This kind of “junkware” is not only annoying, but can even slow down your computer! At Puget, we install ONLY the software you order from us. All bundled software that comes with your hardware is still passed on to you, but we do not install anything you didn’t order. That leaves you with a completely clean installation!

What we WILL do is make sure you have the most up to date installation possible. Your motherboard BIOS is flashed to the most recent version. All Windows security patches and updates are applied. We use the latest stable drivers provided by the manufacturer of each part. From start to finish, we make sure your machine is using the most current software available!

Read what our customers have to say about our OS installation!


Preston Birdwell
Columbia, CA, USA

Legacy Testimonial: 970

I recently ran into an issue with my Puget laptop. The problem was related to Windows 7, rather than hardware. I phoned Puget Systems and spoke with Micah Musick. We discussed the issue at length. He connected to my computer on two different occasions and made a valiant attempt to fix the complex problem. He spent time to research the issue, and while there were several references and fixes, none were specific to the problem I was having. Since he couldn’t find a specific fix, we agreed that a re-install of Windows and the drivers was the best course of action. He and Christopher Crader developed a list of up-to-date drivers, along with links to download them and instructions as to how to proceed. The reinstall went perfectly and I am now up and running. I truly appreciated Micah’s help and his kind, and professional manner.

Once again, Puget Systems gets it right!

Ron
Vallejo, CA

Legacy Testimonial: 969

I recently purchased and received a new laptop from Puget Systems. I had Window 8 installed. It is significantly different than Windows Vista and previous OS I have used. I had to call Tech Support just to get logged on my Wi-Fi connection. It is kind of embarrassing to have to ask for assistance doing something as simple as that, but that is one of the reasons I bought from Puget Systems and they came through. What a wonderful experience calling there Tech Support for assistance. I can only say that at this point, after receiving my laptop and starting out, I would highly recommend Puget Systems to anyone want a new computer. I will check back in a few months and let you know how I feel then, but I am fairly confident I will still be highly recommending them.

Good Luck, Ron

Steve Waisner
Fremont, Ca.

Legacy Testimonial: 968

I went back to resellerratings to write another review but it seemed that I would only be changing the first review I wrote. In any case, I want to add an update.

My original review at the above mentioned site covered my first two purchases from Puget Systems. I have since bought another PC from them with the same high level of service as the first orders. All three systems are running fine after more than a year but I did have some trouble with the first one. I called and explained that the PC was more than a year old and was reminded that the hardware warranty runs for whatever the original manufacturer gives, but phone support is for life. Hard to believe, but it’s true! After two calls and running some tests using the software they provided with the original documentation I found that I had a hard drive failure. Better yet, the hard drive was still covered by warranty!

The person I talked with was very knowledgeable and very patient with me. He quickly understood the problem and recommended the right tests to run. After resolving the problem I talked to him about sending my PC back for an upgrade because they are now using a newer and much better motherboard. He convinced me that, although the newer motherboard really was better, it was probably not worth the cost and trouble for me to upgrade now.

Now, Puget Systems made no money out of this transaction. In fact, there was cost to them and benefit to me. I was even talked out of spending some more money with them for an upgrade I was willing to do! As strange as that sounds, it really happened. I highly recommend this company.

Steve Norvich
Illinois

Legacy Testimonial: 967

Custom computer used in an observatory was designed (with my input), built, and tested by Puget Systems. Everything was to spec, all was shipped in a timely manner, and the product was as expected (and hoped for). I would not hesitate to do business with them again and highly recommend Puget Systems as a non-hassle, high quality supplier of computer systems.

JohnGo
NW FL

Legacy Testimonial: 966

I have never done business with any other company anywhere that is more customer oriented than Puget systems. When I called to order I talked with William for about 30 minutes and he had me fixed up with exactly the computer I needed. I was especially impressed with the step by step monitoring I was able to do with their updates during the assembly and testing phases. When the computer arrived, the packing was as good as it gets!

I will be in the market in the future for a laptop and I will certainly get it from Puget Systems.

Eric Finical

Legacy Testimonial: 965

Absolutely impeccable service. Fast build, top quality, one of the best companies I have ever dealt with.

Will never buy another computer from any other company.

Marla

Legacy Testimonial: 964

All the staff – Daniel, William, Christopher – have been wonderful. Unlike other manufacturers with whom I have dealt, Puget Systems does not just take the money and run after they’ve made a sale.

Marla

Tabare Alvarez

Legacy Testimonial: 962

Excellent service. Very personable, helpful, and well-informed. The product itself was exactly what I wanted. They listened, and they put together something that was perfect for my computing needs. They were available to field my questions at every step. I’m very happy with the experience.

Sean
Malmo, Sweden and Sacramento, California

Legacy Testimonial: 961

I needed a very specific type of computer built and with a small physical dimension that would allow it to be carried on an airplane. William and his colleagues at Puget Systems paid close attention to every detail I required and in an efficient manner. They are also extremely knowledgeable about all things computers and seem to be very passionate about their work and it reflected in all contact I have had with them. It’s highly unlikely I will ever buy a new computer from another vendor again. Their pricing is also very reasonable for the level of service, knowledge, and quality of their products. Lets face it, if you’re looking for a custom built computer, one expects a far higher level of service than a Dell-type experience and product; Puget Systems delivered in every possible way. These guys are terrific!

dineli

Legacy Testimonial: 960

Thanks for the great service and the fantastic computer!

Read more testimonials from Puget Systems clients.