Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Thank you once again, Puget
Thank you once again, Puget Systems! First class all the way.
This is my fourth system in over 20 years with you and should be proof testimonial of my satisfaction in your company.
Thanks too for your help Terrell and everyone that worked on my system.
Thank You!
Just received my order and everything is perfect! The process was fantastic the whole way through! They way they break down the processing of your order makes it like you’re there the whole way. Loved every step of the way. Great product from a great company! Thanks again!
I had a smooth experience
I had a smooth experience with Puget from the beginning. They helped me choose the best options for my personal needs. I could also track every step of the process. This is my second experience with Puget and I highly recommend it.
Great
My 3rd Puget computer and as expected I love it
Super Pleased
Purchased a Desktop Computer from Puget Systems after reading many reviews and testimonials. My experience during this process was exceptional. The computer itself is exactly what I was expecting. Workmanship was exemplary. I wish to thank the team (Terrell, Bryan, Beth, Brendan, Andrew and Kari) for their attention to detail, professionalism and keeping me informed during this process. This computer replaced a 12 yr. old computer and is rock solid. Although more expensive than many competitors, not having to worry about component or operating issues was worth it for me. I highly recommend Puget Systems for anyone contemplating a custom desktop. This is simply the best custom-built desktop available. It is quiet, very well built, and designed. Thanks again to Puget and their outstanding team of professionals.
Priceless
William George sold me a Serenity Professional desktop, with Windows 7 Pro, in 2016.
It sits exactly 2 feet away from me in a quiet room. It is dead silent. Even under load, there is no fan sound.
It’s turned on at 5 am and turned off at 10 pm every day. It’s performed flawlessly.
The reliability and silence translate into peace of mind; take a bow Mr. George.
If you want best, look no further!
I have been purchasing from Puget Systems for over 8 years… and there is simply NO other company or service that even comes close to the quality and caliber of team members as Puget Systems! They are extremely proficient and helpful at every turn. They have literally saved my butt several times when I have run into issues! They are patient, knowledgable and always eager to assist, whether its helping with an issue with a current system, or helping you to spec out a new system! Impressive. Very impressive. 🙂 Thank you!
Legacy Testimonial: 1303
I have a 2016 Obsidian and throughout these eight years the tech team has been stellar in responding with my calls. Their hand off to each other is flawless and they are extremely competent and gracious. These are the kind of people we all dream of working with. The Obsidian still works great and my next computer (for Windows 11) will be from Puget Systems.
Legacy Testimonial: 1302
The only SI to use. They are very professional, quick, and keep you informed of everything during the order. Cannot recommend highly enough. Really fantastic machines.
Legacy Testimonial: 1300
After an accident which resulted it the loss of my data on one of my drives during repair, the fine folks at Puget Systems went above and beyond to rectify the situation. They really do care about customer service and retention. Even though I had lost considerable data they graciously compensated me with upgrades to my system that allowed me to get back to work better and faster than before.
Read more testimonials from Puget Systems clients.