Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 215
Looking for a new, blazing multimedia PC and a good system integrator to build it for me, I found this site completely by accident. I couldn’t have stumbled onto anything better. Puget handled all my questions and concerns (especially with the actual purchase), and I have a wonderful machine at a great price without a need for upgrades for a long time. It’s taken me nearly two weeks to leave this feedback; that’s because I was having too much fun reviewing everything my new system offers. All the little business cards they sent me are being passed out to several co-workers and anyone else I know needing a new PC… I’m preaching the gospel of integration through Puget – many thanks, you guys.
Legacy Testimonial: 213
I am 19 years old and have been involved with computers for the past 10 years of my life. I’ve purchased systems for myself and others in the past, and always look for the best possible deal. Unfortunately, I didn’t know about pugetsystems until recently. Now that I do, I will purchase all my future machines here. The amount of options to customize are far greater than those of Alienware, Dell, Gateway, or any of the other big name competitors. I honestly won’t bother going anywhere else from now on, this is the best.
Legacy Testimonial: 206
When purchasing my first custom computer, I had a lot of questions. I wanted a top notch gaming computer and I wasn’t sure exactly what I needed. PCC helped me throughout the whole process with speedy e-mail replies and professional opinions of what would work best for me. The customer service is the best, the people honest, and my computer rocks! Thanks again Puget!
Legacy Testimonial: 205
The customer reps were really patient and easy going, no hassle or sales pitches.
Legacy Testimonial: 204
I received an outstanding system with quality components at a competitive price.
Legacy Testimonial: 203
“Daddy, daddy, your machine is best! For us?”, my 3 year old kids (yes, they are twins) are saying to me.
“Well…I’m very happy with my 3GHz 2GB Ram 400GB HD awesome machine…can’t you use Moms 2.4Ghz?”, I answer.
“It’s not a Puget”, they say.
“Ha ha, I’ll get you one. But you have to settle for a Mini PC, ok?”
🙂
Great stuff!
Legacy Testimonial: 202
Fantastic service, Ranks with Bose for customer service. Ship when they promise, delivery occurs when they promise (apparently have a working relationship with shippers) and quality product. Very happy with my 3.4MHz Pentium 4, with 2GB RAM and 1-120, 1-250 HD and +-R/RW DVD writer, along with 19 inch LCD monitor.
Dream machine for Photoshop CS and everything else.
Legacy Testimonial: 201
Customer Service is unbelievable!!!!!
I left a voice message for Jon asking him for a link where I might download my RAID Drivers. I had expected a response in a day or two. Within 15 minutes he had e-mailed the drivers to me.
Dell, take note!!!
Legacy Testimonial: 200
I was originally impressed by the PCC web site and the feeling that these guys had done their homework (so I didn’t need to). Having just received my awesome new system, I can say that my initial instincts were right on target. Despite a mixup over the case I wanted (partly my fault), I still give PCC an unqualified 10 rating. Jon’s number one concern was that I end up a happy customer with the system I wanted. In these days of offshore customer support, it’s great to deal with a company like PCC — both for the quality of their work and their attitude toward their customers.
Legacy Testimonial: 196
Puget Custom Computers walked me through what sort of system I would need for my business. They helped me to make the best, cost-effective choice for my bottom line. I would not hesitate to recommend them to friends or associates for their next computer purchase. And they came out to set it up, too!
Read more testimonials from Puget Systems clients.