Burn-In Process
Any time you use new computer components, you are subject to the risk of manufacturing defects, shipping damage, and many other possible sources of hardware failure. A “burn-in” process stresses the components in a system, so that if they are close to failure, we can make sure they break here – allowing us to fix or replace them before the computer gets to our customer. It is much like the way Boeing puts huge stresses on aircraft wings before flying the aircraft: if the wings have a defect, and are going to fail, they want that failure to happen before the aircraft leaves the plant. So, a burn-in test helps ensure that only hardware without defects leaves our facility.
What exactly do we do? The first test we run is very targeted, with a rigorous memory verification tool that makes sure the proper amount of system RAM is detected and that it functions without error for an extended period of time. This test also hits the CPU pretty hard, and depending on the amount of memory in the computer can last several hours. It is critical to make sure that the RAM is rock-solid before moving on, though, since misbehaving memory can cause a whole host of issues once the operating system is up and running.
Next, Windows is installed and all driver and OS updates are applied. Afterward, we run several benchmarks to collect performance data which we use to make sure the workstation is performing as expected for its particular specifications. Toward the end of that process we use a combination of utilities at the same time, with the specific intention of pushing the hardware to its limits – putting the CPU, RAM, and GPU(s) under heavy load for several minutes to ensure stable operation, before considering the PC ready for quality control. A similar system-wide stress test is run again as part of QC, where we can also monitor temperatures to ensure adequate cooling and power draw from the wall to verify that the included power supply will be able to run the computer safely.
Read what our customers have to say about our burn-in process!
Legacy Testimonial: 319
i think you guys are great. you even gave me a call, took the effort to find my number, just to ask about the color combo of my case and drives. I hope you guys keep this up, i would certainly recommend puget to all my friends looking for a computer. now i’m waiting for my system. . . . which i’m sure will be great.
Legacy Testimonial: 318
Unbelievable! there is no other way to put this. Even the packaing was a pleasure to unpack. I cannot say enough good things about the people in Puget. I am an audio professional and needed a hi-end pc to handle todays audio tasks. There are quite a few companies that specialize in building computers for audio. Non of them are in the same legue as Puget. From attention to detail to possibilities to fast communication, and price.
Puget system is a first rate business. I have never experienced a better service in my life. The result? They got an advocate customer for life!
Legacy Testimonial: 315
Puget did an amazing job on my order – I highly recommend them to anyone looking to buy a top-notch custom PC.
Legacy Testimonial: 314
This is an excellent and very competent business. I am overwhelmingly pleased with my purchase.
Legacy Testimonial: 308
Puget Custom Computers was willing to accomodate the billing constraints of our large company, and did so in an efficient and professional manner. Every step of the way I was notified of any changes: communication was great.
Thanks,
Shawn Malott, MPH, CHES
Project Manager
Legacy Testimonial: 307
Everything was great. A really good company. Highly reccomend to anyone looking for custom built computers.
Legacy Testimonial: 306
I just received a desktop from Puget. Working with them was a great experience–they definitely did everything they could to work with me in order to build a desktop that I wanted, at a price that I could afford. The desktop itself is great, and I would highly recommend them.
Legacy Testimonial: 303
Purchased my first custom built PC from Puget. From the very beginning they answered every question with knowledgeable answers. My sales rep, Jon, walked me thru every step, called me with suggestions and questions, and followed thru with me until I received my machine. Received my dream machine last week and am amazed. It is perfect. Had to call tech support twice for minor setup questions and was put right thru. I am a Puget convert! Have never had a better less stressful experience ordering a computer.
Legacy Testimonial: 302
I shopped around for a few months, before deciding on Puget systems. They weren’t the cheapest, but they were the most helpful, the most knowledgeable, and I was thoroughly impressed with their feedback. When I actually started building my system, one of their Reps (Thanks Richard! ^_^ ) helped me every step of the way. I’m getting a wonderful PC that’s actually within my budget. Less than 48 hours after I emailed them the first time, I was contacted (via phone, no less!) and we spent around an hour discussing the type of system I wanted and my price concerns. Once I placed my order, I loved the fact I could track its build and see the benchmarks! Now it’s in shipping, and I can’t tell you how eager I am to get it! I’ll never buy a PC anywhere else, ever! Next on my purchase list is a laptop….and you better believe it’ll come from Puget Systems.
Legacy Testimonial: 300
Puget Custom Computers has to be one of the best online PC dealers out there. I literally was in awe of how perfect the customer service was. I had my quote (PC setup/configuration) for around 8 monthes and WHENEVER I had a question I could get it answered at latest within the next 24 hours and sometimes within the same day! This company not only has superb Customer Service but has an awsom selection of parts. They only will carry the best parts that they think will work with the highest amount of reliability and performance. Finnally I can get a GREAT PC that is custom made to my liking! Another thing that I liked was when I added something to my quote, If the assigned customer service rep that viewed your quote thought their could be a problem with that part (say if it wasn’t right fot you type of system) they would immediatly contact you suggesting you a better part that would better match your system. PCC is also outsanding in budgeting. Just tell them your target spending price and what you will be using the PC for, and they will give you a list of suggested parts that will be right for you.
I owe PCC a HUGE thank you to the whole staff, and if I ever need anothe computer, I will surely get it from them. THANKS PCC!!!
Read more testimonials from Puget Systems clients.