Assembly and Cabling

Have delt with Dell for several years. Last dealings with them was a huge disappointmen. Puget Systems proved to be a very refreshing experience in a world that has turned to sales and support people putting you on hold while they look up a answer to your question.

These folks 1) Know their stuff
2) Understanding the world of computing
3) Are responsive to your needs

Looking forward to a long relationship.

Joe Crevino
President
JC Software Inc

I love my new computer. It is so fast and looks good. Even my 10 yr old granddaughter was impressed when she loaded her games.

I cleaned up my old computer and gave it away and cleaned up my desk and all the wiring behind my desk and even washed the window behind my desk. Got rid of all the extra junk on my desk. Then I put my new black computer on my desk and my new black 20″ monitor and bought me a new black phone with a head set to set next to my new black computer and I gotta tell ya, this is way better than Christmas.

Best customer service I’ve ever dealt with. Live chat during configuration was really helpful. VERY clean build, fast shipping, great value. My new machine is a beast.

7-13-08 Update: Now that I’ve had my computer for a few months and have needed help solving a registry problem that I had with Vista, I am thankful that I purchased it from Puget. Their customer service folks are exceptional. This was not the easiest of problems to solve, but Heather worked with me into the July 4th weekend to effectively troubleshot the problem and solve it. Puget provides good old fashioned tech support that has long since been farmed out to cheap oversees labor by other PC companies. Additionally, I want to say that if you value a well designed quiet machine, Puget’s line of quiet desktops are really a joy to use. The machine is whisper quite and powerful. You can’t really say enough about Puget. Truly a rare company.

Professional service and great feedback on the custom system required. Great communication and emails were sent to update us on the step-by-step process. The computer was delivered in good packaging (on top of the original case packaging) padded with foam. Highly recommended for professional system builds.

I received my order with in 24 hours of the time it was placed. They kept me informed with e-mails as to the status of my order and included a shipping confirmation with tracking number. The items were exactly as advertised, fairly priced and well packaged for a safe shipment. What more could I ask for? Will shop here first the next I need computer hardware!
Great Job Puget Systems!

It is rare in this day and age to find a company that is as dedicated to complete customer satifaction as you are. Very good communication. Excellent product built to specification. Extremely fast delivery. Doubt I will every buy a computer anywhere else.

Puget Custom Computers has an informative, well designed and creative web site, which is helpful in all phases of evaluating, configuring, ordering a system and tracking every phase of the build, test, shipping and billing process. You can click on any component you are considering to view its specifications in detail, including links to the manufacturer’s home page. I checked the Puget favorite components (denoted by a gold star) I was considering against reviews by independent testing organizations and user reviews. In every case the reviews validated the Puget recommendations. I also found the personal assessment of components by the company’s president and members of the staff helpful. You can ask for a quote and if you wish Puget will give you the benefit of their recommendation. (I did both). When I placed an order for a system, the following comment was attached to the CPU “Comments: The Intel E8400 is available and your quote has been upgraded at no cost to you. Please ask your Puget rep if you have any questions.”

This is clearly an organization of people who love what they do and it shows in every department. They are knowledgeable, friendly and easy to work with. Questions are answered promptly. In my experience questions were answered on the same day. I would buy from Puget Systems again and I will recommend the company to friends and acquaintances who ask for technical advice.

Everything from the start was extremely timely and professional. I got a response back quick and all my questions were answered. The hardcover book with all the computer specs and manufacturer sites was incredibly impressive and also having to not have to send for the recovery disks is yet another bonus feature as far as I’m concerned.

After I got all my programs loaded on the laptop is preformed better than expected and I do a bit of music production and mixing.

Overall I am extremely impressed with this company and I will be a return customer. As far as other computer manufactures go like HP, Toshiba and Alienware; I am finished with them and their not worth the headache anymore. I will let my friends know also to give you a look because they are also sick of the same things.

Thanks again for the excellent customer service and the laptop.

An excellent excellent computer buying experience! 1.) The sales department was knowledgeable – they helped me configure a machine that fit my needs perfectly. 2.) I decided to upgrade the hard drive when the machine was already built and Puget made the update without delaying the delivery. 3.) The computer was packaged well and delivered fast. 4.) Along with the computer was a binder that contained all the information for my computer. Also, all the left-over parts from the build were neatly packaged in a box for future use. 5.) The support department is excellent. They responded quickly to my requests. They are knowledgeable and very eager to help. Bottom line is you’re not dealing with a poorly trained person that you can’t understand as is the case with other companies. My initial experience with Puget is that I have a partner that will be there to help me when I need it for the life of the computer. 6.) The attention to detail and orderliness when you open the box is impressive. Every cable is neatly routed and fastened in place. 7.) My closing thoughts – There’s a reason why Puget has a lifetime ResellerRating of 9.93. Excellent computer! Excellent people to deal with! I recommend them with out reservation.