Assembly and Cabling

Puget Systems is fantastic. I have now owned my system for a few weeks, and it works wonderfully. It’s a beautiful build, and having access to the building process with their online system (you can see the steps being completed as it goes through the process) was great. I also really liked their sales staff and recommendations.

Perhaps even more importantly, their after-sale customer service is just as top-notch and fantastic as their service before and during the sale. I’ve emailed/called a couple of times over the past few weeks, mostly to figure out how the new machine (and Windows 10) works, and their responses are always helpful, thorough, professional, and candid — just like when they try to sell you a machine in the first place.

Puget Systems is definitely a premier seller. You do pay extra for the service and top-notch equipment. But the value is absolutely tremendous, and worth it.

My last system was from a different computer maker, in 2006. They were very good. But Puget Systems is amazing, and has more than lived up to the wonderful reviews I’ve seen on Resellers and elsewhere. It was those reviews, and the overall professionalism of their web site and my interactions with sales staff, that brought me to Puget Systems in the first place.

Now, being a lucky owner of one of their systems, I’d recommend them to all.

William George was my sales consultant, and he was incredibly patient with me. He started helping me 6/19/2015, and I did not place my order until 10/4/2015. He listened to my needs and provided excellent recommendations, and I never felt rushed to make a decision.

He spent a lot of time and effort explaining his recommendations and answering my multitude of questions. I know I will love my new PC when it arrives next week because I feel confident that it is the perfect PC for my new occupation as a full-time Day Trader.

When you are day trading, it is extremely important that you have the PC you need to be able optimize your income. William George and Puget Systems have provided the perfect PC to meet my needs, and I am very grateful that I was lucky enough to have William as my sales consultant.

I purchased a Serenity system setup for Linux on an SSD six months ago. It arrived in perfect condition, booted up flawlessly and I’ve never looked back. It is totally silent, which is perfect for audio. I asked them to install a Gigabyte Ultimate board because it had a PCI slot which I needed for my RME audio card. Not only did they not throw up any objections, they handled the special order promptly and gracefully. Support throughout was excellent. Highly recommended.

If you’re thinking of buying a computer anywhere else – do yourself a favor . . . and don’t. Buy it from Puget.

I’m a global expert on shopper psychology and consumer value equations. I spend a great deal of time analyzing and consulting with companies on their brand value and customer experience. This affords me a clear perspective on both good and poor practices & companies.

Puget is not just a good company . . Puget is a GREAT company.

Puget does everything right, and they do it consistently. I purchased a Serenity Computer about 1 year ago. Puget provided honest feedback on components and configurations . . . and it has performed flawlessly ever since. In addition they reached out to contact me at the 6 month and 12 month mark . . . to offer a remote check up to ensure the computer is functioning optimally. When’s the last time a computer company (or any company) reached out to you to after the sale . . . to ensure their product is functioning to your satisfaction?

Now that I’ve found PUGET . . . I can’t imagine purchasing computer needs anywhere else.

So very pleased with my Serenity!
Big thank you to William George for helping me select the ideal setup.
And huge thanks to the team that gave this machine such attention! Thank you Oscar, JoshK, Kyle, Josh, and Jessica. Fantastic work!

Ok. Bought a Puget Spirit in 2009 with a SSD hard drive because reviews said they are fast and they are.
Used an Intel I5 and added a video card. This computer has been bullet proof. Not one problem and
still very fast. I know this because I have worked with friends computers that are later models from the
Big Box stores and I can tell mine just smokes them. Maybe it’s the SSD and the high quality motherboards
etc. that Puget uses. I though I got a very fair price for a custom built desktop. I wish their laptop prices
would come down a bit as I would like to buy a new laptop from Puget. I would say if you want a custom
built computer do not hesitate with Puget Systems.

So, let me tell you about buying this gorgeous machine….First, the sales response was superb. I received regular and prompt correspondence from a sales person, Wilson (via email) as I was selecting the components for my new computer. He even made suggestions on a reconfiguration that saved me about $800. The select-to-build software was also excellent. I could see what they had in stock, what was on order, and the exact status of the assembly. I got very nice thermal images sent, showing operating temperatures and cabinet details. When my new baby arrived, the packaging was perfect. In fact, it was so nice to unbox, i feel Puget needs one of those “unboxing” videos that people post on youtube. I use the computer for Photoshop, and even when processing very large files, this thing is soooo quiet! I mean really, really quiet -as in, the the first time I started it up, the light came on and I was convinced it didn’t boot up/wondered if it was running. All in all, a dream experience for a custom order. After years of abuse from Dell, with their mongrel parts, bloatware and horrible customer service, I’ll gladly pay more for a top-tier computer and a company that stands behind it.

Highly recommended! Just bought a custom build for the purpose of 3D work. Very nice and knowledgeable people. Intensive tests and quality control. There are real people talking to you and keeping you updated — will not be buying computers from anywhere else now!

I’ve purchased two computers from Puget Systems, this year:

In February 2015, I upgraded my desktop to an Obsidian Clone for HD Video Editing. The only things I kept were my old case and a Blu-Ray burner. All other components, plus a couple of additional disk drives were new.

In August 2015, I purchased a stock Traverse Laptop. I intend to use it for general purposes and photo editing.

I used comparable Dell and HP computers, as benchmarks.

Both computers have exceeded my expectations. The whole process: consultation, order submission, build, testing, and software installation was outstanding.

I have recommended Puget Systems to my friends for their consideration. I don`t plan to buy anywhere else.

Great company. Great computers. I’ve been a customer since 2007 and have bought three machines from them (a laptop in 2007, a desktop in 2009 and a laptop for my wife in 2012). Still have all three. We use the 2009 and 2012 machines daily. The 2009 desktop is the one I still use for work every day, and it is fantastic six years later. It’s great to know this company is doing so well. I won’t buy a computer anywhere else. https://twitter.com/SandoESPN/status/639937794949840896