Customer Testimonials

From design to consultation to changes to delivery every step was handled with the highest professionalism. I’m never buying a computer from any other source. As video editors we work our computers hard, almost 7 days a week, so we can’t waste time on subpar equipment. Puget built exactly the machine we needed and the process was easy. Don’t think you are going to save money sourcing parts and building your own computer because the time and energy it takes will erase any savings quickly. Highly recommend Puget.

I have recently received a new build from Puget. This is my third custom-built main computer for general use and to support my photo and video editing associated with my textbook authoring and online publishing. The first build was in 2010. This should tell you two things. First I am extremely satisfied with the service and products offered by Puget. Second, their builds are high quality and have each lasted with minimal issues for far longer than the off-the-shelf computers that my wife and others use. Puget is truly an exceptional company, especially for this day and age, when computers and other electronics are far too often built to fail and need replacement far too often. Yes, I am old and I do remember when there were far more companies like Puget. Sad to say, Puget is now among a very few companies that I enjoy doing business with. Their pre-order, order, and build processing service is exceptional and they have always been available to help with the few issues I have encountered with their computers, even years after any warranty has expired. While custom builds may be more expensive than off-the-shelf, the extra cost has been fully worthwhile as issues have been few and Puget has been available to help at any time. I would happily recommend Puget to anyone looking for quality products and exceptional service.

Ordered Puget Systems laptop as a travel workstation for 3D work. This is a powerful laptop that is able to handle projects from high-demand software – an excellent choice for on-the-go artists who need a capable laptop for intense use. The laptop also comes without the massive amount of bloatware common in commercial rigs. Customer service is excellent, and Puget Systems gives you updates as your hardware is prepared. Very professional, with a personal touch not seen in commercial products.

If you’re serious about a high-end laptop for professional use, don’t mess around – go with Puget Systems.

I’m a repeat Puget Systems customer. The last PC I purchased performed well for a long, long time. I am switching over to a ultra-performance laptop for some mobile work, and I thought, just for a moment, about buying an off the shelf LT from a major brand manufacturer. Then I remembered how Puget supported me for 7 years with technical questions – and even sent me a free upgraded Bluetooth and Wi-Fi adapter well into the machine’s 5th year. Received my new Puget LT earlier than its estimated ship date, and WOW is this new unit a beast! Screaming fast. Beautiful. 10/10 would repeat.

We needed a machine to handle our increasing volume of video projects for our Real Estate Photographer business and Puget delivered! Coming from Mac to PC (Windows 11) had its numerous challenges but certainly no fault of Puget Systems. When I received the machine, some cables had shaken loose but it was a quick fix on my own. Very satisfied with the service from Wilson and hardware recommendations from Puget Systems. I’ll be back.

I’ve done business with Puget Systems since 2008. Have two of their original laptops, and two desktops. (All of which still function perfectly) With all that, I’ve had to make exactly one call for tech support. The issue was resolved in less than half an hour, and I’m back to the flawless function I’ve come to expect from anything Puget. When you order they LISTEN to what your needs are, and perhaps more importantly, what they aren’t. Their systems are both exactly what you need and wonderfully stable. I had gone through a lot of computers of different brands over the years, but after my first Puget, no more. I will only buy from them, because I enjoy living without the headaches and frustration of lesser systems, and dealing with wonderful people.

I consider one brief tech support call in 16 years and four systems an amazing record!

Working with Puget Systems has been a first-class experience from start to finish. Told Wilson how I used the previous machine for photography and he put together a system designed to optimize performance with Lightroom, Photoshop, and Topaz apps. With a step-by-step, online record of the assembly and checkout process, it was clear that everyone involved took pride in their contribution to ensuring that the computer would meet or exceed my expectations. And so far, that has been the case. Even the box the computer comes in is high-tech. Would highly recommend Puget Systems for their experience and expertise in putting together state-of-the-art computing systems.

I ordered a workstation and from the beginning discussions to the deliver of the product the process has been flawless. After ordering computers from Dell over the years, and while those were fine, I will now only get my computers from Puget Systems. That will happen next year when I will need another workstation and a smaller computer.

Got a senior technician to tell me that I was crazy, that my light which had been blur for over ten moths, was actually white not blue and that he could not find a senior VP to agree with me so I would have to wait till Monday to get some ass whole to call me to tell me that I could not get a refund. I WILL NEVER BUY A SYSTEM FROM THESE GUYS EVER AGAIN, and I hope that you never buy anything from that AT ALL..

I purchased one of their computers fourteen years ago. In fourteen years I never had a problem with it but it was getting a bit outdated so I ordered a new one and just received it. I had a little trouble migrating my data to the new computer so I called technical support and they knew exactly how to resolve it. Top quality product and excellent customer support, what more could you ask for.