A word from a Support Technician at Puget Systems

Although our hope is that you will never have to call in to Support for assistance (we hope our machines operate at optimal performance out of the box and for many years without any hiccups) we realize that from time-to-time, you will need to reach out to us. Whether it is assistance with setting up or troubleshooting an issue with a newly purchased system or working to resolve issues with a system that has seen its share of years, we are more than happy to hear from you.

GeForce GTX 1080 & 1070 Frequently Asked Questions

NVIDIA’s announcement of the GeForce GTX 1080 and 1070 video cards has a lot of folks excited, and I’ve responded to several questions over the last few days regarding these cards. In an effort to help a wider audience who probably have similar questions, I’ve put together a summary of what we know at this point about these upcoming graphics cards.

CPU Coolers and My Experiment

In order to double check the accuracy of Noctua’s Cpu cooler product we put its specifications to the test. This will explain CPU coolers and what we found.

Boot Time Comparison

How quickly a computer boots up doesn’t always correspond to how much processing power the system has, or how fast the system drive is. This blog talks a little about what contributes to both faster and slower boot times, with a video comparison.

What I Wish I Had Known Part 2

A little over a year ago, I wrote an article titled, “What I Wish I Had Known” that included specific feedback customers shared with me shortly after taking delivery of a new Puget Systems computer. Since that time I’ve talked to hundreds, if not thousands of customers, who have passed along more feedback that might be valuable to those who are configuring or considering a new computer.

With that in mind, here are a few more items our customers would change, if they could go back in time:

Traverse Pro Battery Maintenance

The batteries in our Puget Traverse Pro are lithium-ion (Li-ion) batteries.

Throw out everything that you thought you knew about battery charging. Lithium-ion batteries are a completely different animal from how other types of batteries work and are charged, maintained, and stored.